Fido

BLUE2017

I'm using a pay-as-you-go prepaid 40c/minute plan, which is not available anymore, it seems. Other plans with CAD 10-15 per month are not suitable for me, since I'm mostly not in Canada over the year. I cannot top up my account, to keep the plan aliv...

BLUE2017

I just realised, that I kinda lost access to fido self-serve web. I can log in still, but most of the account data is unavailable. I'm in Germany for a while and cannot go to a fido store, nor call in right now. There are more than 200 CAD in my acco...

BLUE2017

Thank you. Sorry for the late response. I missed to reply at that time. @Cawtau wrote: It's strange that you were able to accrue that amount in your account. As far as I am aware, they implemented a $150 cap on pre-paid balances to prevent excessiv...

BLUE2017

Thank you for your comments on that matter! Why are pre-paid customers treated that bad anyways, considering Fido gets the money from them upfront?Over here in Germany you don't have such hassles being a pre-paid customer. There's simply no differenc...

BLUE2017

Fido staff is sitting at the smaller end here, I guess. There are hints in the source code (like "rogersecomm"), that the Fido webpages are part of the ROGERS mother company and even possibly done, rather half-hearted, by a contractor.The important w...

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How do I get my money back?

Self-serve web accout shows almost nothing anymore, fido pre-paid

Re: How do I get my money back?

Re: Self-serve web accout shows almost nothing anymore, fido pre-paid

Re: Why is Fido's website and app so horrendously awful?