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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Whatever happened to being credited for the July outage?
There was all this talk of the August bill being credited due to the nationwide Rogers network outage in July. Did anyone ever actually recieve the credit they promised? I certainly did not recieve anything.
Resolved! Signed up for a Certified Pre-owned Iphone 12 mini waiting 7 weeks now
I signed up for an iphone mini 12 Certified pre-owned and they told me 3-4 weeks before delivery. i"m going on 7 weeks and still no indication of when this phone will be coming in. They have no clue and keep telling me 2 more weeks possibly but it's ...
Registering a Credit Card to refill Prepaid
Switched from Postpaid to Prepaid, and the customer service team is unable to register a Canadian Credit Card with the exact same name and address on file. I have been using the same credit card for the past 3 years with Fido postpaid!!! and never ha...
Cell phone invoice
My statement has risen by about $20 this last month. There isn't anything on my invoice to suggest I went over mylimit. All calls have a zero amount. It is just about impossible to talk to anybody about this. Hope you can give me advise.Thank you
Dissatisfied with Customer Service
Hello, I have used Chat Service regarding my plan is automatically upgraded from $40 to $45. Chat rep was Harmanpreet. She spent 1 hour to recognise the problem and still unable to assist. I had to end the chat determining, He/she not going to give a...
