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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Cannot speak to an agent
I have been trying to get through since last Friday without any success. I woke up early just to try again at 5:06am. Still waiting. LIve chat doesn't work either. It can't place me in a queue. Not sure how else I can speak to an agent. I have be...
Need a call back
I have been trying to speak to someone or chat for almost an hour now, how can I get a call back?
Resolved! Roaming
Hello, I am using fido prepaid service. I recently moved out of Canada. I got an sms that roaming charges are $14 per day. But I need the fido number just to receive sms for online transactions. Is there a way I can set it up and is there a customer ...
Temporarily Suspend plan for travel
Hi there, I want to ask if I'm going on a vocation, can I pause my plan for 6 months? Thanks!
Poor service
Poor customer serviceI have been loyal fido customer since August 2009, it has been more than 13 years. (Total 160 months, i have paid more than $16,000 to Fido for its services)I guess its time to switch to a different carrier.I was on hold for 2.5...
