Celebrate Pride with Fido
Hi Community, Â A long-standing ally of the 2SLGBTQ+ community, Fido always aims to move the conversation...
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here.  Fido XTRA’s Walmart eGift Card Contest...
Conversations
Resolved! Service Interruption
UPDATE: We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Sim not working
I hadn't used my sim for 4 weeks. I changed the sim back yesterday after having it out, and it has been saying Sim 1 Not Provisioned. I've restarted many times. Not sure what to do or what could've happened.
Update address
I've been trying to update my address since 5 years ago through my profile into my account, asking more than 6 times trough the customer service by phone but none if these attempts have manage to be able to have my adress up to day with the correct u...
Need help
i upgrade my phone and data plan last month and the phone has promotion discounts, and now my question is. I upgrade my data plan into bigger gb plan does my phone plan promotions discounts disappear?
Resolved! Where can I see when my contract ends?
I'm looking to find out when my contract is up ...
Samsung S10 Phone in Bootloop
Hi, I cannot complete a repair request because I cannot get into to Fido diagnostic screen. The phone is in a bootloop, and I have read online that it seems to be the motherboard that is not working. I am wondering if there is a way to contact Fido ...
