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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Won an eGift card but can't redeem it
Hi there,I just won an eGift card and I can't redeem it.there is a technical issue. I have tried several times.I screenshot the page.Where do I address this issue ?
Resolved! How send port request
Hi. New Fido SIM card just arrived, and placed in my phone. How do I now send a "port request," to bring my old phone number over? Thanks.
Resolved! Roaming in Mexico
I am in Mexico, and need to turn on roaming to get a 2-step verification text. I have turned airplane mode off; I have turned Mobile data on; I have turned data roaming on. Under Carrier, it says Preferred Network: No Service. I called FiDO, and the ...
Unable to make calls while roaming in US
I recently traveled to the US with my family (NYC) with our Fido mobiles. After turning on roaming in US, we realized quickly that my device cannot make any voice calls. (It simply disconnects after we try to make a call, and says network isn't avail...
Resolved! how long to get sim card
After placing an order online and getting an account number, how long does it take before you can pick up the sim card?
