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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Credit problem~please
I want to get a refund of $16.02. The account and number have been changed, but they are still using fido. So I want to subtract $16.02 from this month's bill for the changed account number.My changed account number is xxxxxxx and my cell phone numbe...
Resolved! Upgrade pending and I cannot order it again
Hi, I placed an order for phone upgrade and haven't received any confirmation email. But the website keeps popping up a message 'Upgrade is pending' and doesn't let me order it again. I hope this black friday deal is not a joke.
Fido charged me before activation
Hi, I joined Internet 75 service and received a modem on 23rd Nov but I hasn't acivate my internet because my previous internet plan will cover me until 9th Dec. However, when I got my first bill, Fido charged me since 23rd Nov. I cannot pay for wha...
New phone number and new SIM card
Is it possible to order a new SIM card and new phone number?
Got bill for returned phone
I purchased a phone on November 20. I did not liked the device so I returned it next day on November 21. Fido still sent me a bill for 122$. The store manager says I do not need to pay anything. The customer service says I have to pay. Why are you gu...
