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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24080 Views
  • 0 replies
  • 8 likes

Resolved! Changing ownership of Fido phone account

Hello, Under my mobile account are 2 cell phone numbers - my son's mobile number and my mobile number. Now that my son is 18 years old, I would like him to open a new, separate account under his own name with his own account number so he can take ove...

FidoOdif by I'm a participant level 1
  • 3796 Views
  • 1 replies
  • 1 likes

Delete my FIDO Account

I recently changed to Public Mobile, I was wondering why I keep getting FIDO bill ? But this time, it shows I have $-24.15. Can I totally delete my relation/account etc with FIDO due to privacy reason ? Thank you. 

hadi2 by I'm a participant level 1
  • 2363 Views
  • 3 replies
  • 0 likes

Resolved! Sell / Trade financed device

Hi all,I was considering buying a (Samsung) device through the "Fido Payment Program", but I wasn't sure of the conditions. Specifically i wanted to know if I would be able to later sell my device or trade it in with a newer phone from the manufactur...