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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24208 Views
  • 0 replies
  • 8 likes

Resolved! 1000 Long Distance Min 24 mos.

Hi, Fido On my statement, it says   1000 Long Distance Min 24mos. Do I have 1000 long distance minutes for 24 months? or 1000 minutes every month? Thanks,  Tony

Financing phone trap

When I newly entered in canada last year of 27 July 2021, I made a deal with fido network after one month I also finance the phone also but here the part came during documentation work the agent of fido was giving me fake discounts and try to hide th...

Charged Service Fee After Activating Online

Just joined Fido for cell services. I did all the activation online but after I tried to input my ID information multiple times the website prompted me to contact a service agent through LiveChat to "Complete the Setup". Now i'm wondering if I just g...

ag18 by I'm a participant level 1
  • 1330 Views
  • 2 replies
  • 0 likes

Discount

Hi I was wondering how to get my discount on my phone bill, because I work for a Walmart I know that we get discount on are phone bill?

Rubirei by I'm a participant level 1
  • 5679 Views
  • 2 replies
  • 0 likes

Is Fido and Rogers CRM systems combined?

I have never been a customer of Fido until very recently (5 days ago).   Roger yes, Fido no.  When I called in for an issue, apparently I could not even verify properly.  I provided the only information I have ever given Fido, but the agent seemed to...

Natural9 by I'm a participant level 2
  • 1747 Views
  • 1 replies
  • 0 likes