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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Super bad customer care
I have been on a call with them for the last 3 hours no one to pick up. An agent picked up and said hold for 1 minutes after waiting for 2 hours and now even that is past 45 minutes.They would increase you plan price but won't provide service for it....
Billing Issue
Hello I have been trying to get a hold of someone from Fido to help with a billing issue. I was charged an extra $50 dollars for a service I never authorized. The rep I spoke to told me she can't doing anything about it and she needs to transfer me t...
Resolved! Regading Price Reduce
i purchased samsung S21 FE 5G on 23rd NOV from bestbuy with FIDO 24 month contract at that day i purchased with $ 14.58 monthly installment then after price was reduced with $ 9.54 i am trying to connect with fido but no one answering my call. i alre...
Wait time for customer support
Hi, I am currently waiting for about 1 hour for customer support. If possible please add the waiting time information to the automated systems, letting the customers know what will be the approximate wait time. At least we can plan things ahead, with...
