Get Started
Get the most out of your community experience
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Not Receiving Shortcodes (and some other texts)
TLDR: I don't receive shortcode texts as well as general text messages from some numbers (seems to be Bell Canada numbers and potentially others). Can't be hardware, must be network or software-related. One thing (a verification text from WhatsApp wh...
Resolved! Worst port out EXPERIENCE!
I am a former fido user, but I can't understand the bill statement and at that time nobody gave me a satisfactory answer for that, so I decided to transfer to another carrier koodo. But problem is, fido service was out when I submitted transfer reque...
Very upset with Fido Back Operations Process
Good evening, I am not sure if anyone experienced the same issue as I did. I will try to keep my story short and succinct.Like everyone else, I jumped onto the Black Friday/Cyber Monday boat, and ordered a phone (S21 SE 5G in my case), and went for ...
Resolved! Outgoing international call
Hi FidoI need help, cause I was charged outgoing calls of $153 and I was not even did that call.And I also received random international calls outgoing and incoming.
Shame on you
Congratulations, Fido, wait time just for finding your balance online for hours in one week all day. It's a great way to continue your service congratulation.Shame on you Fido
