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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Customer service taking too long and not getting back to you.
After 30 minutes V from PEI did not even pull up my file. I'm pretty sure he was serving 2 customers at once. I wanted to confirm my plan extras before taking an upgrade offer. I've asked tor a supervisor to contact me, I doubt that will happen. ...
going on holidays
going in 4 weeks on holidays for 3 months and I am in a month to month plan.I do not want to pay for the month plan as I will be not using the cell phone in my trip.Do they charge something for keeping it suspended until I come back an reactivate my ...
Resolved! Credit Inquiry without my consent
I was in Turkey visiting my family, I wasn't even using my phone and suddenly I received a notification that said: "A New Inquiry Was Added to Your Credit Report" I looked up. It was Fido, without my permission how could a phone service company check...
Need help with Fido account
I canceled my Fido account in October 24 . However I still received a bill just now. I'm not in Canada and can not make phone call right now, so please help me to solve problem in mail please.
Cant contact customer support
Hello,When I call the customer support number to get ahold of someone I receive a message that phone call are do longer possible and I have to follow a link that's texted to me to schedule a call back. That link doesnt work for me however, just redir...
