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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Pathetic Customer Service
Hello Team, I am literally tired of calling Fido to resolve the issue. I had ordered an iPhone 13, 128 GB around BlackFriday. The Loyalty and Retaintion department had promised me discount for monthly plan and discount for monthly finance of iPhone 1...
Resolved! Call and delivery wait time
Hello, So today I decided to call customer services. And waited on the line for 2Hrs 37minutes and nobody answered. I decided to hang up and call it a day. The wait time for customer service is unacceptable. I also ordered a phone on the 6th of Janua...
Express pickup support
Nov 29 th i upgraded my phone through the fido website and got the processing order email for express pickup. I havnt heard anything since no pickup notice or anything. i can provide order information in a followup
How to contact an agent
Hi all, Can you tell me how I can contact an agent. I have tried contact them for over 24 hours through a phone, social media but it looks impossible. Thank you.
Porting out one BYOD number
Hi, Just a quick one in regards to the above question. I have 2 lines in my BYOD account with you guys and I wish to port out the primary one. Would it affect the other line? Will it automatically cancel the primary one once it is ported out and the ...
