General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23679 Views
  • 0 replies
  • 8 likes

Circle Calling is really Half A Cicle Calling

My son went to University out of town. Because his phone plan was on my account and I had Canada wide plan with Circle Calling, I believed that he and I could call each other without additional charges. Boy was I wrong. Once my first bill arrived tha...

Regarding add-on bill credit

Hi,Last month I took a new sim in one of your stores. As a promotion, the staff gave me 1000 international minutes for free for 24 months (which actually costs $3/month).Now I want to purchase a phone. After selecting a phone and building my plan, th...

Screenshot 2022-07-09 171959.png
Manikanta by I'm a participant level 2
  • 608 Views
  • 3 replies
  • 0 likes

No interac and unacceptable loss to mandatory 911

Monopolistic business model run bad. No functional redundancies for a critical service is literally unacceptable in this day and age.Despite very limited options in a collusion communication sector, and after 2 decades of loyalty ( that's worth zilch...

OviOneKenobi by I'm a contributor level 1
  • 612 Views
  • 1 replies
  • 0 likes

Suggestions for no service

Hey I have only two suggestions  want to post here, 1, Customers should only pay 8 days bill for July because they only use your services 8 days so far. 2, please give your customers all the numbers they may need which is use for transfer to another ...

Alex524 by I'm a participant level 2
  • 569 Views
  • 1 replies
  • 1 likes