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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Account is suspended
Dear Sirmy account is suspended for 2 weeks I visited your office 4 times for weeks And I did not succeed please support me to close issu Rostyslav
Billing dispute
Hi, I am a fido customer and I like fido services when its being one or two weeks after I bought the fido sim. As I am new to the country, I don't know much about fido, rogers and any other companies but I bought fido because I was referred that fido...
Resolved! Not happy at all
Greetings, I switched from a higher bill last 30th of September, and joined fido, following details given to me at squamish Roger's store, my bill will be $39/ month. About a week after I received a bill of 96 dollars. I don't understand this .I d...
Resolved! Prepaid account active
HI, I HAVE TWO QUESTIONS. 1. HOW CAN I KEEP MY PREPAID ACCOUNT ACTIVE FOR 4 MONTHS WITH JUST MINIMUM TOP UP, SINCE I WILL BE TRAVELLING FOR 4 MONTHS? 2. HOW CAN MY WIFE, ALSO A PREPAID FIDO USER, MIGRATE TO A MONTHLY CONTRACT OF 4GB/MONTH, WITHOUT...
Unauthorized Credit Check
I received an email from Fido last night stating they have an offer for a new Samsung phone. I clicked on the link to view the offer then closed the browser without making any changes to my account only to wake up this morning with a new unauthorized...
