OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.   Fido XTRA's Clearly Contest (May 11 - 17, 2023) Click...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Account suspension ended earlier
Hi, I'm an international student which due to COVID has not been able to come back to Canada yet and hopefully will be back in December. I had my line with FIDO which I had suspended prior leaving the country and was surprised to see that the suspens...
Resolved! Fido didn’t admit they sent me this email
Right after I switched to another provider last week, I got this email from Fido. I believe it's from Fido, not because I only gave this email address to my bank and service providers, but also it's from Fido@e.Fido.caThen I kept getting phone calls ...
Error 38 followed by error 69
Getting the following errors #38 followed immediately by error #69 when trying to text 2 of my contacts and the messages are not sent..although they can text me with no issues. My phone is an Lg. How can I fix this...very frustrating...
Resolved! Bill waiver
I had 875$ for long distance calling, I missed the change in the plan and canceled 1000 mins free calling option. Will it be possible to get my bill waived off or do I need to pay complete amount of 1095$. Currently it would be difficult to pay the a...
Winback offer not applie
Hi, I got an offer from win back team. I agreed to pay the downpayment with the credit they gave me. The contract I recieved is completely different what was promised. I contacted Fido customer care, several times and all the times got the same answe...
