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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24043 Views
  • 0 replies
  • 8 likes

Resolved! Activation fees added to first bill

I'm a newly registered FIDO customer and received my first bill and I was told that the activation fees is waived off but I'm getting it in the bill. I had taken 2 lines for $25 per month, that should be $50 per month + taxes. But my bill shows $173+...

sam2134 by I'm a participant level 1
  • 1029 Views
  • 1 replies
  • 0 likes

Refer to a friend program without Reward

Hi there! I referred six friends about 5 months before, technically I should receive 6 rewards after 2-3 cycles. I did receive one, but later I still got charged... Is this normal? I tried to talk with a specialist through the live chat, but the syst...

EdisonMTL by I'm a participant level 1
  • 538 Views
  • 1 replies
  • 0 likes

Resolved! First bill?

Why am I getting my bill early also I got over charge  my first bill  I activated my line October 14th. And I pay my first bill over too much I don't understand this bill cycles. 

Yogeswary by I'm a participant level 1
  • 1374 Views
  • 1 replies
  • 1 likes

Resolved! Bill

Please advise how and where to find my previous month's bill to review charges. I am a new customer and am unable to find my first bill online anywhere. I can only find the previous month's balance....not the charges. Please and thank you.

Risers by I'm a participant level 2
  • 2002 Views
  • 3 replies
  • 0 likes

XTRA Perth’s Dry Cleaning Coupon

Hi. I used to find a discount coupon for many local businesses. Now there is no access or link. Only thing local is an offer for pizza. Has this gone away?  I can register a business, but where do I find the local offers?  Thanks. 

SandraD123 by I'm a participant level 1
  • 596 Views
  • 1 replies
  • 0 likes