General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Resolved! Payment

Hi all.I switched from Chatr to Fido yesterday and paid the bill through the Fido app. Before payment, the balance was $0. After payment, the balance became -30$. Today the balance is -86$. Help me figure out why? Is there anything else I need to do?...

50$ setup

I've been with Fido a while but just did an upgrade over the phone since the plan rate I was looking for was not available online. Spoke to atleast 4 different people before being able to find someone willing to listen and actually help.I have never ...