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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Bill credit of $100 pending for too long
This is with respect to my concern regarding applying promised bill credit of the remaining $ 100 for my new BYOD Fido mobile plan. Per the plan's terms and conditions, this credit was supposed to be credited to my bill a few months back. Since then ...
Feedback for customer service
On July 11th, I contacted Fido customer services, gurjeet helped me and it was amazing experience !! Fast service , respond and also really friendly as well. I want to appreciate Gurjeet's customer service! I was so frustrated but Gurjeet helped me...
Resolved! Delete my account
Hi I am no longer a customer and already cleared all my payments and everything back in 2021. it says online that my account is cancelled, so how do i delete my account? This is weird that i am still getting badges and even on my credit applications...
Unable to receive OTP from amazon
Hi, I am unable to receive OTP from amazon or any message from Amazon. I called their support and they told me to ask Fido if you blocked msg from Amazon. Please help me, thank you
Resolved! Fido Order not getting processed
Hello, I'm Christine. I ordered a SIM card 48 hours ago and it's still not getting approved. If it isn't approved by tommorow then I won't be able to pick it up as I'm leaving the area. If that happens is there a way to ship it or pick it up at anoth...
