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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Phone data while roaming
I am going to US for one week. So what will I do if my phone data will finish while roaming ?
How to remove premium device protection?
Hi, I want to remove premium device protection from my plan for iPhone 13 ($15/month). How can I do that?
SMS Spam, regarding refund for service interruption
this includes a direct link to your choice of banks.Do NOT click on it, it is 100% spam!
Resolved! Change type of phone listed on account info?
Hi, there, while looking for something else, I noticed there's an old phone listed (that I have, but no longer use), connected to my account. Is there a way to change that? Does it matter? Thanks!
Fido shipped me a broken phone
I recently ordered an iPhone 11 Pro (renewed) and received a BROKEN phone. I got it on a good promotion $5.79/mo and asked for an exchange with customer service. After 1 month of waiting, and hours spent on call with customer service, I was told that...
