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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
3rd Class and worst Customer service in the world ...
I have been a loyal customer since 2015. Last several weeks I have been trying to upgrade my device. But all my attempts were screwed up by FIDO online website and their customer service. Everything nowadays is password protected with 2 step verifi...
Discounts Miscalculated on First Bill - Anyone Else?
Switched plans from $45 1GB to $65 50GB plan with a $20 monthly discount, so effectively same price with more data. But after getting the first bill, they:1. correctly charge me full price for upcoming cycle (30 days), yet the discount is incorrect.2...
Resolved! Spam calls
Since April 2021 this number 1-855-231-8736 has been spam calling me as of the last month it is non-stop sometimes 3x a day. Everytime I answer it immediately disconnects, I was answering the call so that whoever it was I could tell them to take my ...
Resolved! My phone number is being used to call people
Hi, I got a call from a private number saying they were returning my call. I hadn't called anyone in the last few days so this seems suspicious as they said my phone number had called them today.Is it possible someone got another device with my phon...
Resolved! Changing phone number
Hi, this may be a little complicate to explain. I currently have two phone plans under my account. My mother and I. My mother will soon be porting her number with a different company under her own name. So it will just be my phone number left on my a...
