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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24039 Views
  • 0 replies
  • 8 likes

Resolved! Winners

Hello, Just a question. How come we see the names of some winners from the same area twice for the same contest ? Is that correct ? Thank you, 

MM2022 by I'm a participant level 2
  • 987 Views
  • 1 replies
  • 0 likes

Exclusive offer is more

I got an exclusive offer 50gb for $65 vs 50gb for $55 . Why is my offer more than an existing price. Am I missing something?

mathurina by I'm a contributor level 1
  • 633 Views
  • 1 replies
  • 0 likes

Black Friday Deal

I bought iphone 13 128 in black friday deal for 12$ per month after bill credit of 22$ and down payment of 220.75 (with tax). I don't see bill credit of 22$ in my account instead i see monthly payment as 34.68$ + tax. My bill is not generated yet aft...

Loguindu06 by I'm a participant level 1
  • 590 Views
  • 1 replies
  • 0 likes

Resolved! Poor customer service experience... 4hrs wasted

Hi everyone, I am writing this post to share my bad experience with Fido after being a loyal customer for more than 5 years... My next step is to escalate it to CCTS, as my experience was disapointing and made me rethink about being proud to be a Fid...

A_Ismaiel by I'm a contributor level 1
  • 4953 Views
  • 10 replies
  • 3 likes