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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
where to complain
Hi I want to make a complaint against a Chinese-speaking agent over the phone very seriously. 1. I asked about the plan for my two lines because they cost the same but give different numbers of gigabytes and international calling minutes. He, in...
Service Fee setup
I bought iphone 13 under promotion on black friday deals from costco. costco rep told me that service setup fee will be waived under this promotion but i still got a service fee on my december bill. How it can be waived?
Did not get Black Friday advertised prices, charged for SIM
I was supposed to get a $30/20gb and a $25/20gb second line plan. The bill came and it shows as $35 and $30.I waited for live chat for HOURS and it says "sorry closed now" and then I called and waited for a callback for 4 hours and finally got a call...
Need to transfer Fido phone number to another carrier
Hello Fido community! I had been with Fido since January 2009 and after almost 14 years with Fido as my first and only ever phone company, I am now with another carrier because of no live chat representative to prevent me switching phone companies ...
Bill Complaint
idk why they are charging me too much like 200 and my plan is 25 a month I always pay on time even they are charging me too much I can't afford I am a student please if someone khon how deactivate sim and cancel everything let me know
