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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! International Calling Overcharge
Hello, I have been using Fido service for some time. I have an add-on pack for 1000 international minutes, which I never avail entirely every month. I was really shocked to see a long distance overcharge of $ 227 this month. A warning message before...
email to text
each time I receive an "email to text" message I must reply "Read" in order to see the actual message.Is there a way to get around the need to reply "Read"?
Resolved! Long distance calls charges
Help needed , i used to have 1000 min LD as a addon then i buy a device on black friday with fido so they changed my plan but i added 1000 min LD on that plan as well but for some weird reason it didn't got activated and i got huge bill for $600 , ...
BYOP plan terms?
Hi, My had 2 year term which was recently terminated after 2 years. I noticed there is BYOP plan and wondering if I choose/change it to one of the BYOP plan, is there a obligation term for BYOP plan? eg. 2 years or so? or is it month to month plan...
Filing a complaint
I recently had a chat with a customer service specialist in order to resolve my billing problem. For the plan I was opted into I was promised discount amount of $15/mo. However, the first billing cycle contained two months and got $15 discount in tot...
