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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. Â Fido XTRA's TCL 30 XE 5G + TV...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Contact office of the president
I've been trying to contact the office to the President. I was told the billing would be resolved and spoken with Mangement and nothing has been done. I've called in numerous times and was told management would return the call and I have not receive...
Unhappy with long distance charges
Good Morning, 'Fido new slogan is "Taking customers money and not caring about them" very upset on how Fido handled the situation with not one bit of help,all they did was tell me I am in the wrong. Today I checked my phone bill, I noticed long d...
Resolved! Reactivate my suspended account
Hello, I have suspended my account temporarily as I have moved abroad for couple of months.How can i reactivate my account? I have been trying to call fido support but it shows mobile network not avavailable.Fast reply will be highly appreciated.than...
Resolved! Great service
The last 8 weeks I asked for help several times with nothing resolved. Today I spoke to a gentleman on the Fido online chat, his name was Raymond. He solved my issue within 20 minutes of the conversation with no trouble. I now have no issues with Fi...
Disappointed with Fido customer service
I am extremely disappointed with Fido customer service ... I had ordered an iphone XS MAX on May 30th and after a few days of not receiving any news, I called your customer service. I was told by an employee on the phone that my ordered went through ...
