OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Plans
Hey just signed up seen the plan for byod for 40 for 12gb for 24months but my monthly bill still shows 50 dollars for 12gb ?
Resolved! Copy or Confirmation email
Since my last online transaction done on Nov. 27 , is there a way while my phone is on a status of upgrade pending, can have a copy of my transaction or at least a confirmation number that my order is on process, the money was already been taken an...
Roaming charges
I am extremely disappointed with Fido. I recently trabelled abroad and turned off my data and kept my phone on airplane mode throughout my trip and I was still charged with roaming every day when I didn't use the service. I had wifi calling enabled a...
Called 4 times - No response - Now I give up
I accepted an offer from the Fido win-back team in Sep but never actually received the Sim card till now. So I tried to call Fido for the status. Unfortunately, it seems like the win-back team is completely separated from the Fido customer service te...
Resolved! New total monthly Fees
Hello, I would like to know about recent plan I changed, I was told yesterday in chat, that (new total monthly fees) is the total fee per month I have to pay, I got email saying I need to pay both monthly plan and Fido payment program.?? I’m confuse...
