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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Charged for Fido Roaming due to outgoing SMS that I can't find
In my last bill, my phone was charged with Fido Roam. I checked the bill and there was no mention of me roaming on either the Data or the call logs. When I contacted Fido support, they mentioned that it was due to me sending SMS while in Japan. They ...
Strange message from Fido number 89001
Hello, I just got strange message from Fido number saing that I made a calls to US and my incurred charge is $93.5. Talked to CS on the chat and second time via phone and they said that they don't see any phone calls made by me to any numbers from US...
Missed payment no informated
Hello, in August 2022 I had a cellular plan for less than a month, I closed this account and went to a Fido store to check how much I had to pay and they told me that I did not have to pay anything, I never received any emails or calls from Fido. On ...
Downgrade fee
I changed my plan after financing a new phone which was a special offer through Fido. It's the same Data, Talk and Text but was a cheaper amount per month. I'm now being charged a huge downgrade fee and want to know if it's possible to still finance ...
FIDO Pathetic Customer Service/Supervisor
Today I called Fido and spoke to the customer service with my request. My request was for fido perks. Today in Fido perk there was stuffed cheesy bread. I received the email from Fido at 8:01 AM MST. I opened the email at that point and checked the o...
