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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! I am extremely frustrated and feel like i just got scam multiple times
Two years ago I went to a Fido store because I got a promotion that would give me a galaxy A tablet for free include with 4gb of data (promotion code: OFR4280) because of my LOYALTY (or at least that what the text message and the staff there told me ...
The worst customer support service experience
Hi, I just spoke to an agent over the phone, and it was the worst experience in my life. I needed to suspend my phone lines coz I am traveling. I asked her to make sure that the plan would remain unchanged. It's because just two weeks ago when I was ...
Resolved! how to block long distance calling
Hi, Is there is a way where long distance calling can be blocked from Fido so that children do not click on the number in the contact list and make long distance calls? thanks
Not friendly customer service agent
I bought my second phone through fido and at the time of set-up the agent made a mistake that I was not aware of. When I tried to contact using online chat, the agent named Harmanbir from Prince Edward Island was very rude with comments questioning m...
Getting charged for overseas call !!!
I got charged with 80 dollars for calling Australia. But, when I purchased the phone plan from Fido, I ask whether calling Australia was free, the Sales said Yes and told me that there was a 1000mins limit in total. But, now I got charged as it was a...
