Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Bad experience
I have read several comments on the same subject, since I also wanted to update my cell phone to an iPhone 13 Pro Max and place the order online but I have been waiting for almost a month for the iPhone to arrive whenever I communicate with customer ...
Resolved! FIDO MESSAGE!
Received following SMS- FlDO MESSAGE!We apologize for the service error we have encountered last week. To compensate our customers, we are offering you a gift of $50.00 CAD.Get hold of it here :https://tinyurl.com/1FlDOGlFT*Data rates may apply. can ...
Never billed by Fido, yet Account got assigned to Collection Agency
After my Fido Account was cancelled on 1st August, 2020, I've not been officially communicated whatsoever about an outstanding amount from Fido in the form of a bill, either digitally in email or physically as a letter, and yet this Account have been...
No mobile connection from yesterday evening
I'd like to ask if there's any problem with mobile connection. I don't have one from yesterday evening.
Complaint
It’s really frustrating and ridiculous how Fido customer agents behaves. Few months ago I called in for temporary cancellation of my services for two months on phone. Yet, I was charged for those 2 months. And I called Fido agent again to ask why hav...
