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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Disappointed WITH FIDO CUSTOMER SERVICES

Hello,  I am writing this to report that on December 22nd, 2020 I received a call from Fido win back team where as, I was offered a plan along with a tablet. I received the tablet already and still waiting for my phone to arrive. I spoke with Fido cu...

arpit48 by I'm a Participant Level 2
  • 411 Views
  • 3 replies
  • 0 likes

Fido is cool

Never had a issue with these guys been with them for 9 years

Greg111 by I'm a Participant Level 1
  • 446 Views
  • 1 replies
  • 4 likes

Resolved! Account suspended

Hello Fido, I have received this link: http://rebrand.ly/Fido_Verificationbut when I open it, it seems to be a risk page. Deceptive site aheadAttackers on iris.alakmalak.net may trick you into doing something dangerous like installing software or rev...

Resolved! Suspend my Account

Hi I am outside Canada and I have an agreement Plan with Fido. I am paying for both device and Internet/calls? How can I suspend my service from overseas to avoid paying the whole amount and how much will it cost?Even I want to pay for the device. Th...

aero19 by I'm a Participant Level 2
  • 460 Views
  • 1 replies
  • 0 likes

Resolved! Register two separate My accounts for Home Internet and Mobile?

Do I need Register and create two separate My accounts for Home Internet and Mobile phone service? I have Fido Home Internet service for 3 Years, I use Online account for view and pay bills for that. Two days ago I bought Fido cell phone service. Now...

zunaid by I'm a Contributor Level 1
  • 1753 Views
  • 8 replies
  • 0 likes