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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24281 Views
  • 0 replies
  • 8 likes

Resolved! Changing Address

  I can't change my address online. I don't see anywhere where it is even an option to change it.

Lauren108 by I'm a participant level 2
  • 4392 Views
  • 7 replies
  • 0 likes

PAYMENT FOR NEW PLAN

HiI had to change my plan on 10th March in order to buy a new mobile. Now as I changed my plan on 10th March will I pay the new plan's amount from April? I have already paid the plan's amount for the month of March. Now there is an email from fido ab...

MDSAMINYASAR by I'm a participant level 1
  • 903 Views
  • 1 replies
  • 0 likes

Resolved! Forwarding voicemail message. How?

I have a voicemail message on my phone that is for my wife. She has another line on my account, but she keeps it mostly private so that people don't call it. To not have to write down all the details of the message and get blamed if any of it was wro...