how to block long distance calling

[water209]

Hi,

Is there is a way where long distance calling can be blocked from Fido so that children do not click on the number in the contact list and make long distance calls?

thanks

[FidoCharles · Accepted solution]

Hey @water209

Yes, it's possible for us to add a restriction on the line that would block wireless services and Wi-Fi calls to International numbers (excluding calls to US and Caribbean numbers that have 1 as the country code).

If that's what you are looking for, don't hesitate to contact us directly so we can assist you with this.

We can also send you a private message here on the Community if you prefer. Let us know!

[water209]

Could you please send me private message?

thanks

[imran555]

I also need need help with blocking long distance calling.

[FidoClaudia]

Hey @imran555,

Welcome to the Community

I'll send you a PM to help. Don't hesitate to contact us here in the future for any account related inquiries.

Talk soon. 

[Np8]

me too 

[FidoAnthony]

Hey @Np8,

We can definitely help you in order to add an international call block on your line. 

There are several ways to reach customer service:

 - On the phone (by dialing 611 from your Fido device), you will have a call back option instead of waiting on the line

- Via live chat on Fido.ca

- By writing us a private message on our social networks (Facebook, Twitter or Instagram).

Hope to talk to you soon. 

[FidoKenny]

Hello @water209

I'm sending you a PM now. Talk to you soon.