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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Caution: scam texts with code
Hi all, just a heads up that there's scam texts out that are coming in as a fido code. Usually it's what you get when you have a 2 factor sign in. Do not do anything, or to be safe, it might be time to change your Fido password if someone else is tr...
Resolved! Fido Satisfaction Guarantee is fraud? I want to submit a complaint. How to?
Hello,I purchased a Google Pixel 7 pro with a Fido plan with 0% APR from a Fido Store at Fraser St, Vancouver on 13th January 2023. I was not satisfied with the phone, so went to return (actually exchange) the phone to the Fido store just the next d...
bad customer experience with Fido Internet
Hi Fido,I am very disappointed about the customer experience that I have received since I joined Koodo on November 22, 2022.Your representatives repeatedly made the same mistakes one after another. Originally, on November 22, 2022 I agreed to subscri...
Resolved! Please help me in closing Mobile Connection
hi, I m a FIDO customer since 2021. Due to the health emergency of my family, I had travelled back to my country on Nov 2022. As of now, 16-Jan-2023, Im not looking to return back as my family still needs my attention back in my home. Im holding a F...
Complain
I want to complain about the store located in cote sanit luc shopping center. I tried to refere my spouse for a new fido, but the fido man said it is reasonable to provide a 2nd line on your acoount, we offer 5$ reducing in each of your bill, (I ask...
