Data delayed by 12 hours

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I'm a Participant Level 1
I'm a Participant Level 1

Data delayed by 12 hours

I changed my phone plan this month to the 4GB $55 and since then my data has stopped working and it says "data delayed by 12 hours on my dashboard. 

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Former Moderator
Former Moderator

Re: Data delayed by 12 hours

Hey @nerminels,

 

Did you end up getting assistance regarding your situation ?

 

I sent you a private message to look into it with you.



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I'm a Participant Level 1
I'm a Participant Level 1

Re: Data delayed by 12 hours

I have the same problem. what does it mean?

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Moderator
Moderator

Re: Data delayed by 12 hours

Hey @Rajan_225,

 

Welcome to the community! 😊

 

This may be due to some recent changes made to your account. Have you made any changes recently? If this is the case, you will be able to manage your data on the next billing cycle.

 

I hope that helps! 

 



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