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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Bill dispute for suspended account

I'm back to China now, and my phone keeps billing, I did not use it after suspending, now my account has $119.18, I want to dispute it.Could you please help me?

Zzxf by I'm a Participant Level 1
  • 197 Views
  • 1 replies
  • 0 likes

Customer Service Has Abandoned Me

I've been a loyal Fido customer for over 20 years, and I've never experienced this until now. Was just on hold on the phone with customer service for 2 hrs (until 9 pm ET, at which point I hung up, because it was after 9 pm -- even though no one came...

gp8 by I'm a Participant Level 2
  • 322 Views
  • 4 replies
  • 0 likes

How to contact office of president.

I have tried so many time talked to customer service. They are not able to slice my issue. This issue started cas of customer rep mistake. So I want to tray one more time it's office of president. plz tell me how to contact. thankssumeet

Suneetnice20 by I'm a Participant Level 1
  • 345 Views
  • 1 replies
  • 0 likes