General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Resolved! Can't use data

Why can't I use my mobile internet?! I paid the bill!!

Visual Voicemail

I want to upgrade both my plans. One gives the option for visual voicemail and the other doesn't. Both numbers are on the same account so why doesn't it give me the uption on one of the numbers considering I am migrating both numbers to identical pla...

False long distance minute charges . Dissapointment

My name is savita im so dissapointed. On my recent bill they falsley charged long distance charges 13 minutes to india. I always call my mother on whats app. My mom dont even have a sim in her phone how come they charged me for something i dont use. ...