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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23566 Views
  • 0 replies
  • 8 likes

Resolved! Roaming Rip Off

Since FIDO does not provide full roaming in US ie: no call service, they should state that in the roaming policy and charge less than $12 a day. Complete fraud to charge $12 and provide no service. If the US carriers they use as partners don't provid...

Elinor1 by I'm a participant level 1
  • 449 Views
  • 1 replies
  • 1 likes

Resolved! Can a manager please call me

I ordered a phone almost 5 weeks ago. It's backordered apparently and after at least 10 calls to fido, I have received a different answer every time and no real help. I keep asking to speak with a manager and my case keeps being closed. I want to can...

Tawny by I'm a participant level 2
  • 525 Views
  • 2 replies
  • 0 likes

Resolved! Is Apple Watch support coming to Fido?

Hi all, I have seen numerous questions from people asking if Fido will get Apple Watch support. The questions always have a canned response saying no flanker brand (Koodo, Vigrin Plus, Fido) has Apple watch support and that you need to go to the pare...

elmkkoj by I'm a participant level 1
  • 898 Views
  • 1 replies
  • 3 likes