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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Disappointment
I was a customer of Fido for over 6 years. But when I ask for competitive deals, which none of your loyalty department can offer, the surprising thing is that they let me go with another service provider without trying to offer anything. It was reall...
Resolved! Esso gift card activation not working
I won a $5 Esso gift card and the link to activate it (to get the bar code) went dead. What gives? How can I get my prize? Thanks.
Resolved! lower my monthly bill please
I keep getting an offer of additinal GB and of course that would make increase my bill. Why can't Fido offer to lower my monthly bill and reduce my GB. Why offer additional Gb to tour customer where Fido can obviously see that customer is only using ...
Resolved! Fixed term contract terminated with no notification
I recently got a huge bill of $470 on account of long distance calls for which I had never been charged ever since I first got this number. So, I contact the customer care, really believing they would help me and boy, was I wrong! They tell me the in...
Insanely Annoyed With Support
Okay, So my husband was excited to upgrade his phone, placed the 943 down payment. I wanted to change the address, and so they cancelled to do so, ended up not being able to, and now can't reorder the phone at all without placing more money down. I'v...
