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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
sim and tracking number not received
I got called from fido about this deal and i accepted to buy 2 lines. Then they said they would email me with all the details and still haven't. They said that my sims should be received in 2 days . It's been 3 days... On the app there is no details ...
Resolved! I am not happy with Fido. I was waiting 40 minutes to speak with an agent,
I was waiting 40 minutes to speak with real person or an agent, l got only someone to chatt with. He or she was very slow because most likely he's chatting with many customers at the same time? I never got my guesting answered. I was asking for inter...
Bill too much!!
My phone bill is $919.00 what the **bleep**!!!!!!!!!! I’ve been so loyal to Fido paying so much money each **bleep** month they better lower this!!! It’s only me on my plan someone help
Referrals never get done
I have refered two lines on 2021 black friday, and it is been more than 1 year. The referral team investegated and found the referral but just telling me it needs to re-escalate. I need to report this to BBB for false advertising. Dear Eunice, Thank...
Missing discount on service agreement
Hi, Existing customer and I changed my plan to get the $30 for 20gb black friday offer. I was promised on the live that I would get $20 off for 15 months. A few hours after account change I received an email with pdf of the new service change agree...
