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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Using Fido Codes while travelling

Hi, If I dial a code to enable a service such as call forwarding while i'm travelling will that trigger Fido Roam?So for example, if I dial the following code while traveling "*21*(10-digit phone number)# Send", will that be considered like sending a...

aymanz by I'm a Participant Level 1
  • 393 Views
  • 1 replies
  • 0 likes

Fido is overcharging and the rude customer service agent

Fido is probably the worse company. They charged me a hefty amount of 493$ dollar for just 16 days whereas the plan was just for 15$. They say something over the call but in reality the plan is different. When I complained about it, the customer serv...

munesh516 by I'm a Participant Level 1
  • 267 Views
  • 1 replies
  • 0 likes

Text issues

Myself and many people I know are not receiving many of the texts that are sent to them. Reseting devices has not fixed the problem.

Jph2 by I'm a Participant Level 1
  • 249 Views
  • 1 replies
  • 0 likes