Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Roaming charges
Looks like Fido's latest cash grab is to randomly charge people for roaming even though the settings on the phone like "Data Roaming" and "Mobile Data" are set to "Off". All customer service does is to say the charges are legitimate without anything...
Improvement and correction in Fido Website
Hi,Hopefully some one will be able to guide and resolve-Have taken a prepaid number and wanted to change the plan & also retain the number in storage for long period as would be returning back to canada after 4/5 months. Approached the chat facilit...
Time Frame for new offers from Fido
Please advise any time frame from Fido for any new offers.
Resolved! Norwegian Cruise ship still on WMS ?Fees?
Hey Everyone jumping on a cruise ship tomorrow and I understand ships cell phone service is regulated by WMS world maritime service which offer different rates than Fido land roaming fees for postpaid clients which are usually 12 $/day in USA land o...
Resolved! I think some fraud is happening with me!
Hello Team, In the last 15 hours, I have received two emails from FidoBill@fidomobile.ca with the subject Your Fido bill is ready. I am attaching images for reference. The reason I am calling these out as fraud is that I AM NOT A CUSTOMER OF FIDO. I...
