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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Can't buy pre owned ipad 9
I've tried every method, website, webite on different browser, app and website on phone using different networks, contacted fido over 611, facebook and fido chat. All of which result in "I dont know what the problem is, sorry" I just want a dicounted...
LIkewise not rejecting documents provided by Fido
I have service request with Likewise for a replacement device under the Fido premium device protection plan. The service request was created on 1st of January and Likewise is rejecting the documents that Fido has provided me while purchasing the devi...
Waiting for winback support call
I have been waiting for winback team to call me back with my billing issue which they messed up. Customer service representative can't do anything and they always tell me to wait for winback call. They can't even put in some other offer. This is w...
I was charged $150 for 2GB Data
I am Fido and Rogers Customer for 40 years.. Before leaving for Cuba, I was told that Roaming cannot be shut by Fido. While using Hotel WiFi, I was given no indication by the system that I was on Roaming and it was $15 a day,'The charges for roaming ...
Credit for Service Setup Fee
Hello: When I was forced to use the online chat session in Nov 2022 due to a technical issue with signing up for a new phone service online, I was assured by the Fido agent that the Service Setup Fee would be waived. A fee of $50 showed up on my fi...
