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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Live chat is not working
For several days, every time I want to chat with an agent, there is a message that you are reaching us out outside of our business hours; however, I contact them during business hours (tried mornings, daytime, evenings). How can I reach out anyone?
Wrong transferring
Yesterday I changed my prepaid account to postpaid and received an SMS about transferring the number. At first, I ignored it, but then I received sms about failed transferring. At this moment, I panicked and sent a new request for transferring by the...
Resolved! Can I give my paid phone to someone else?
Im elegible for an upgrade to my phone. I assume since it is paid for I keep the phone I currently have. Can I give this phone to my son?
First bill one-time fee not waived AND the credit still not provided
I switched over to a fido line during the black friday sale. I did it all through self serve (I pay for my parents phone bills so I have a Fido account). It had been over a week since I heard from Fido and so I called them to confirm and they told me...
Resolved! Ajouter une option d'appel vers la France sur mon forfait
Bonjour,Je souhaiterai ajouter une option d'appel à l'internatinal vers la France sr mon compte Fido.Comment puis-je le faire?
