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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24038 Views
  • 0 replies
  • 8 likes

Resolved! Fido's CEO's email address?

I want to talk to Fido's CEO and tell him about some of the worst experiences I have with Fido's customer service. I have been Fido's customer for last 13 years but I believe the level of customer service is getting worst day by day. I would apprecia...

alirukh by I'm a visitor
  • 11047 Views
  • 15 replies
  • 5 likes

Resolved! Prizes real or fake

I have been  a fido customer for maybe 10+ years. At first I would do the contest regular over the years I have slowed down quite a bit. Not once have I won anything so I'm starting to think it's fake. Fido gets You play just to give one hope that th...

Chris1504 by I'm a participant level 3
  • 1384 Views
  • 1 replies
  • 0 likes

Unable to send SMS, but can receive them

Last Wednesday night I texted with a couple of friends on Androids, then I installed a new internet system at home and since then I can't send texts to Androids. I can receive them though. I've reset my phone and tried everything else I could find on...

PinkGal65 by I'm a participant level 2
  • 1642 Views
  • 3 replies
  • 0 likes

Call Barring - Android - Pixel 7

I am currently deployed in the middle east. I've got my phone on roaming and am able to make local calls using my Fido sim card. Whenever I try to call numbers in Canada, I get the following message "Can't make outgoing calls while call barring is on...

Reyad by I'm a participant level 2
  • 1010 Views
  • 1 replies
  • 0 likes