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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Resolved! Billed for roaming
I was billed for roaming to the USA when I was in Canada. How do I get those reversed.
Fido Customer service - (NON) response time!!
Need to vent out, before blowing off! Spent almost 2 hours on chat with Fido CR yesterday - got a resolution in writing that a technician will be sent out , got an escalation # and the promise that i'll get a text with a date/time when technician wil...
Fido Roam for repaid Pulse plan
Hi, I have a Prepaid Pulse plan which includes unlimited talk, unlimited text, 1gb data ($60 per month). If I travel out of Canada, can I top up my account with $50 beforehand and use Fido Roam for 3 days max at $15 per day? Thanks!
Cancel a second line?
Hi, I am abroad now and won't be back to Canada in a year. So I need to cancel my second line. Can you please help me cancel it? thank you very much!
Resolved! Samsung promo
Hey I understand the whole bill credit thing but I find when I go to check out to upgrade my phone the price gose from $50 (with credit down to $15) to showing its $56 a month its not much money but I would still like to know why its $6 more the what...
