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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23687 Views
  • 0 replies
  • 8 likes

Call forwarding error message

What can I do if I get an error message: "Setting Activation Failed Voice Call Forwarding On All Calls"  I have an iPhone 5c, iOS latested update.  The Call Forward button under 'Settings' and 'Phone' does not work.  It just cycles.

MEInc by I'm a participant level 2
  • 2265 Views
  • 5 replies
  • 0 likes

Resolved! Black Friday deal issues

I'm having issues with the Black Friday/Cyber Monday deals that weren't properly applied to my account. I tried calling but spoke to someone who insisted he couldn't help me and straight out refused to transfer me to a supervisor. I was wondering if ...

Paub by I'm a participant level 1
  • 3654 Views
  • 11 replies
  • 1 likes

Account name mistake by fido

I went to buy new phone from fido on boxing day. There was a huge line, took me 1 hour to reach but store denied giving me phone saying my ID do not match my account name. I didnt put my name in fido system. Its a mistake by fido associates. Give the...

SRawat123 by I'm a participant level 1
  • 306 Views
  • 1 replies
  • 0 likes