General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23543 Views
  • 0 replies
  • 8 likes

Wifi calling error

Hello, please help me enabling wifi calling on my account. I've been 2 hours with 3 reps and every time they transfer me to nowhere (one even told me to phone a number, it was Rogers support line. They could not help me).   I receive this error when ...

echo4201 by I'm a participant level 2
  • 775 Views
  • 4 replies
  • 2 likes

where to complain

Hi   I want to make a complaint against a Chinese-speaking agent over the phone very seriously.    1. I asked about the plan for my two lines because they cost the same but give different numbers of gigabytes and international calling minutes. He, in...

complainit by I'm a participant level 1
  • 1289 Views
  • 4 replies
  • 0 likes

Service Fee setup

I bought iphone 13 under promotion on black friday deals from costco. costco rep told me that service setup fee will be waived under this promotion but i still got a service fee on my december bill. How it can be waived?

jaya3690 by I'm a participant level 2
  • 407 Views
  • 1 replies
  • 0 likes