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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How long does it take to port number?
I am currently with Koodo and just got a new phone but am thinking of returning it and cancelling my service to switch to Fido - In order to keep the same number, how long would it take to port my phone number to Fido? And how long after can I cancel...
Resolved! I can not change my plan and can not log in on the app
I have not been able to change my plan by myself since June 10. In addition, I could not log in the app by myself. Currently, I use 20 GB data plan, but I am in long business trip, out of Canada, since June 12. Thus, I was about to change my plan as ...
Resolved! Fido roaming is on.
When I came to Japan a few days ago, I received a text message about roaming.It said 75c/text and 15/day for data and so on. Yesterday, I received another text"You've got Fido Roam so go ahead ... The rate is $15/day + tax..." I don't know why this...
Resolved! Extra 5 GB for free
Hi, I just received a text that gave me 5 GB per month for free. I just want to know when this offer going to end? Thank you
Resolved! Do I need approval for cell booster?
I am a new Fido customer. Cell reception in this semi-remote area is very poor. I have purchased a SolidRF booster. Do I need Fido approval to use it. My house is in middle of a 20 acre plot of land with no near neighbours. There is a Rogers tower ab...
