General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23580 Views
  • 0 replies
  • 8 likes

New Voicemail going directly to saved messages

Can someone please explain why my new voicemail messages are going directly to saved messages. I have not listened to them and have not received a text message regarding them and when I call my voicemail, it says no new messages. Instead, I had to li...

S11R11 by I'm a participant level 1
  • 892 Views
  • 3 replies
  • 0 likes

Resolved! Fido referral bonus - not applied

Hi Fido team,I have referred my friend around a month ago and received email with subject " You just got rewarded". I tried speaking with rep but she confused me a little on the $$ value.Is the referral bonus $50? OR is it equivalent to bill amount o...

hsharpreet by I'm a participant level 2
  • 1406 Views
  • 4 replies
  • 2 likes

Love Fido!

I wanted to let people Know I like fido . Internet on the phone Just as fast as using your laptop. Have a good weekend. Merry Christmas and have a happy new year  

Nelson58 by I'm a participant level 1
  • 395 Views
  • 1 replies
  • 5 likes

Re:

I'm currently in a BYOP plan and found something better and cheaper than what I am currently paying. Will I have to pay any downgrade fee for getting a cheaper BYOP plan?

callme3000 by I'm a participant level 1
  • 711 Views
  • 3 replies
  • 0 likes