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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Wrongly charged
I canceled my plan in the month of December 2022 and yet I got a message on April 2023 that my account has been activated for roaming, I have not been using any services and even paid the due amount yet I'm getting billed. I have no idea how to conta...
Resolved! Unhappy Customer
Hello Fido , as a fairly new immigrant to Canada and getting your network as my first sim card, I am not happy with your services. I feel you guys need to do more to educate someone who is not familiar how Caanada mobile data plan works and offer the...
Is there a way to view the winback deals?
Is there a way to view the winback deals? I was just trying to see if it was worth coming back!
Resolved! TAX INCREASE
I noticed my bill went up by $3.36 this month, I didn't get any warning that my base price was going up from $58 to $61 dollars. Doesn't Fido usually let your customers know of a rate increase?
I would like to transfer my SIM card to an eSIM.
Hi, I would like to install an eSIM on my new iPhone 14 Pro, coming from an iPhone 7. However, transferring isn't available on this device. Is there a substitute way of obtaining a QR code? Also, how much will it cost, and can I get it online without...
