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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23566 Views
  • 0 replies
  • 8 likes

Resolved! Irresistible Offer

Hi, I received a text from 2735 that goes like this:Hi ___<, it's Fido. We have an exclusive deal you won't want to miss! 朗Get 20GB for $35/month with this limited-time offer, exclusively for ____. Check it out at _____.I was tempted to accept this r...

Drizzles by I'm a contributor level 1
  • 430 Views
  • 1 replies
  • 1 likes

Resolved! Plan Changes while on contract

I'm new to this whole contract thing. I signed a 2 year contract on black friday 2021 12G $50 plan for 2 lines ($40 for first line after credits of $10/month off, and $35 for 2nd line $10/off + $5 off additional line, both with device subsidies). I s...

tdiepca by I'm a participant level 1
  • 2281 Views
  • 3 replies
  • 0 likes

Resolved! Downgrade Plan Fee

Hi,I just want to know how much will it cost me if i downgrade my current plan(max plan) into a cheaper one. I will finnish the contract in about 6mos. now?      

Eric_1211 by I'm a participant level 2
  • 9863 Views
  • 6 replies
  • 0 likes

International Call From USA

I don't understand this. I got Charged as an outgoing call, but the i went to the amazon website to get them to call me with my phone number and i still get charged. I was technically getting an incoming call as they are the ones calling me. So why a...

xshabx by I'm a participant level 2
  • 877 Views
  • 3 replies
  • 0 likes

Resolved! Extremely Weak reception in Signal Ridge Court SW

Hi there,we are experiencing extremely weak reception in Signal Ridge Court SW.At first I was thinking its because of our old iPhone 10, so both I and my wife updated to 13 pro max and 14 pro max successively. But, DOES NOT HELP AT ALL.It's very lagg...

fickie by I'm a participant level 1
  • 456 Views
  • 1 replies
  • 0 likes