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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fraud protection department and validation team issue
Hello! I had a bad experience with Fido. Account has been blocked for no reason just because I tried to upgrade my phone. And validation team doesn't work correctly, asking for nonsense information and 3-4 different of personal documents "to validate...
Delivery address
I bought a cell phone, but the delivery address is wrong, what can I do?
Resolved! Need to file a complaint
I am deeply hurt and upset after dealing with a Fido customer resevice representative from the credit adjustment section. I want help to file a complaint ASAP and would like a strict action to be taken as a consequence for hindering my mental health....
How to get back $50 from FIDO or add it to my balance?
From my BMO account pais 50 $CAD on March 6th to my prepaid account. It never came to my prepaid balance. After some time, week or so, called support and the representative promised to send back this amount to my CC registered with FDO. It is now mor...
Resolved! spam going direct to voicemail
Just switched from Bell to Fido but am now getting numerous voicemail spam without getting a missed call. Very annoying. Wife's phone doing the same. This did not happen with Bell.
