Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Overcharged Bill
Last Month I chnaged my plan with the Fido discount of $20 per month for 24 month in promotion and device at $0 per month. Considering the taxes for finance and for plan I was shown in contract while purchasing that it's $50 monthly, Now I got a bil...
Resolved! Fido Roaming on Caribbean Cruise
I am going on Caribbean cruise and want to know if Fido roamong works on the cruise during sail. The cruise line os offering internat @ $17USD / day. Want to know if Fido has servece on the cruise and if yes, it's chearper then the cruise line ,, li...
Resolved! Plans for smart watches
Hi Fido, Do you have a plan for stand alone Smartwatches already? Bell has it already! I am using Fido and want to buy a smartwatch. Please let me know when Smartwatch plan might be awailable. Thank you in davance.
close my account
helloi called customer service to close my account. but they send me new bill what is this seriously i have flight on tuesday. i don't have money to pay them
Phone
My cell phone says on my daughter's contact that the phone is blocked by phone. Her number is not blocked in my list.
