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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
The premium device protection really works?
Hi there. My phone was stolen on May 11th/2023 and immediately I submit all the requirements on the website. The ID and the request form. It has been more than 20 days of waiting for a response from Likewize/Fido and nothing happens. I'm really worri...
Very important! Can someone please respond to my request. Thank you
Can someone please respond to my request. Very important!! Thank you
Resolved! iMessage Group Chat on IOS sending to Individuals
I just switched to FIDO and now a group iMessage I was in has started to send to individuals and not the group. Any ideas?
Calling outside country
Can I call my daughter on her cell phone while she is in Ireland from Canada? Is there an extra fee for this?
Resolved! How long does it take to port number?
I am currently with Koodo and just got a new phone but am thinking of returning it and cancelling my service to switch to Fido - In order to keep the same number, how long would it take to port my phone number to Fido? And how long after can I cancel...
