Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Prepaid balance and refill
I am a prepaid fido customer and I am on the pay by the minute plan. My balance has recently run out. If I refill now will I avoid losing what was in my account? I had about $45 still left unused.
Resolved! Offered 20gb for $30/mon but "Get this offer" button causes error
Hello, When logging into Fido My Account, the subject "special" and "loyal customer" offer splash screen appears, however, when clicking the "Get this offer" button, a page showing "SORRY, SOMETHING WENT WRONG" appears. I called 611 to inquire about ...
I did not ask for a recovery number. Can someone please call me at ***-***-****
Please call me at ***-***-****
Activate sim card
After I insert fido sim card, no signal was found in iphone. My plan is postpaid. I have also tried the method in the forum likeLog in to My Account.Click on View Usage and Manage next to the phone number in question.Select Update SIM Card under QUIC...
Payment charge for call that I didn’t made
I receive a text message advising of bill payment of over 77 dollars USA I find my bill payment to be very excessive why is that? Also why am I not able to call Jamaica straight with this number?
