July 2023
Prior to the afternoon storm sweeping through north of Laval, the power went out.
I wanted to check on things using my phone. Status was 3 of 4 bars, LTE
But text messaging did not work;
Web sites did not load
Apps connected to the web did not work (such as the power utility app (HydroQuebec)).
Tried a speedtest (for cell data). Nothing.
Tried a speedtest (for internet). Nothing.
The only thing that did work was the phone (voice).
Pretty bad service on the data side.
Ironically, once power came back on, we got a WICKED storm, loudest thunder I've heard in a very long time. No issues with the power.
And ... data on LTE came back.
I get that the cell station may have lost power (but it should have battery backup), BUT I did have 3 bars.... so what gives?
July 2023
Hello @DarthSnoozer,
I have to say this is a pretty ridiculous post you are complaining about not having data service during a massive storm and power outage, the mere fact that Fido ensured the cell line stayed active in case you needed to make an emergency call should attest to their priorities.