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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Very loud outgoing call volume with Home Phone

I'm having the issue with my voice being VERY loud on the other end, and a slight amount of echo (probably more like reverb - like talking in a stairwell) reported. This occurs with testing using multiple phones. I just activated it a few days ago. I...

One-time refill problem

On March 5, I made an one-time refill for $100 for 365days payment by Interac through Royal Bank of Canada. Why The payment of $112(including 12% tax) is not shown in my Airtime balance as of today? One-time refill prepaid balance unchanged, but mone...

yhhung2021 by I'm a Participant Level 3
  • 748 Views
  • 7 replies
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How do I file a complaint?

I should be able to find a way to complain about the service I received.  It is impossible to find.  Just like its almost impossible to talk to a phone rep.    

jd04gj by I'm a Participant Level 1
  • 318 Views
  • 1 replies
  • 0 likes