OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Charged for returned phone and set up fee
Hi fido community, I bought a certified pre-owned phone but ended up returning it since it was locked to TD, and I've been trying to return it since end of October but everything was delayed because they told me they were sending me a new one but the...
Need office of the president to honor quoted price
Hi, I signed up for a plan yesterday was quoted a price over the phone by the agent. I called back this morning and the agent i spoke to told me that the price couldnt be honored. i asked for a manager was sent to someone in sales who i was told b...
Credit balance on my old account
I have activated a new fido account three weeks ago. When a fido agent tried to activate a new line for me, he couldn't add the line to my old account due to the website glitches. In the email which I last received from Fido 6 months after canceling ...
Fido - short code turned off completely only my number
I have been struggling with this for 2 years. I don't receive any short code notifications. Call and regular text works just fine. None of the short codes listed here: https://www.txt.ca/en/Tried: 1, text "HELP" to these short codes, no responses. 2....
Harassment
Hi, It's a HARASSMENT, not once but thrice. If you don't have something, why did you offer to your customers. I have worked with Sevice industry for 14 years but that never happened to me. I am looking for solution for my problem or else I am going t...
