General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23767 Views
  • 0 replies
  • 8 likes

Bad experience

I have read several comments on the same subject, since I also wanted to update my cell phone to an iPhone 13 Pro Max and place the order online but I have been waiting for almost a month for the iPhone to arrive whenever I communicate with customer ...

NicoNoa07 by I'm a participant level 3
  • 1989 Views
  • 7 replies
  • 0 likes

Resolved! FIDO MESSAGE!

Received following SMS- FlDO MESSAGE!We apologize for the service error we have encountered last week. To compensate our customers, we are offering you a gift of $50.00 CAD.Get hold of it here :https://tinyurl.com/1FlDOGlFT*Data rates may apply. can ...

Complaint

It’s really frustrating and ridiculous how Fido customer agents behaves. Few months ago I called in for temporary cancellation of my services for two months on phone. Yet, I was charged for those 2 months. And I called Fido agent again to ask why hav...

Rajvamshi by I'm a participant level 1
  • 474 Views
  • 1 replies
  • 0 likes