Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
WiFi Calling Bait and Switch?
When I was looking to find a new provider, I chose Fido based upon the available information.What was available from FIDO, on line, was that wifi calling was included in all plans other than prepaid.I chose a bring your own phone plan.I have a Galaxy...
Resolved! Wifi Calling
Have a new lg g5 that i just purchased from costco, specifically for the wifi calling. Seems, sometimes it is enabled, and sometimes not? Bought this phone specifically for this feature, as we have a weak cellular connection where we live. When it wo...
Incoming calls are all showing private number
Every incoming call that is made to my phone number is showing "private number". I have tried another phone with the same sim and it is showing the same issue. Now I cannot see who is calling me. Is there a fix for this? When I call people I can see ...
I did not get a confirmationemail after a change to my plan
I called customer service today and made a change to my plan.I did not get a confirmation email, but the agent said it was sent. He might have made an error in the email address.Please send the confirmation email. Thank youA. McD.
Poor customer service
I have been fido customer for 3 years. I am being charged $70 for 40GB internet and my friends are getting 50GB for only $40. And guess what, they are customer with fido since 4 months. I can never suggest anyone to use fido. Since it's not even taki...
