Unable to view bills online

[MANOJ5]

Hello,

I have been with fido over 1.5 years now. Two months back, I upgraded to a new plan. Now, I am unable to view my bills online. It says that my first bill is not generated yet. I had several chats with a live agent over the past week. Unable to find a solution. Or worse they say that it will be done within a day, they just give false hopes.  I am losing my patience here. Please help me in this issue. 

Thanks

[FidoValerie]

Hey @MANOJ5

Welcome to the Community!

Sorry to hear that you're currently unable to access your bills online. 

That said, it's important to note that the Community is not a regular servicing channel, as it is a forum meant for customers to help each other with their requests and exchange advice. 

We don't have access to your account from here, in order to assist you.

You can reach a Fido representative through any of the methods listed here and they'll be happy to look into it further.