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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I was told $30 / 20G and the first bill charged me $80 without my consent
Last year I change fido to koodo. Two months ago, fido team called me and told me I could come back fido with the price $30/20G data. So, I moved two mobile phone lines back to Fido. In my first bill, I was totally shocked. The charge is $80/20G d...
Resolved! Same “Exclusive Plan” for different price
Me and my Partner are sharing an account with Fido. Both of our lines received the same "Exclusive" offer but prices are different from one another. The exclusive offer was 35GB data plan with unlimited calls and texts. Fido offered it to my partner ...
Resolved! Winback is very hard to get in touch with
Last December 2019, after having a disagreement with Fido for US roaming charges, we decided to move to another cell provider. After porting our two number to the new company, my wife and I started receiving several phone calls a day from a private n...
Resolved! What's my options
I recently suffered a TRAMATIC BRAIN injury . I fell 30+ feet fractured my whole left side cracked myskull and have a internal brain bleed. I am on 80% bedrest during day . Can not read or write myself. The app hasn't worked in overall monthIt took f...
I paid my bill but it says I didnt
I paid my bill half at once then half later and it said 0 but I went back and checked and it says 61 now
