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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Black Friday deal issues
I'm having issues with the Black Friday/Cyber Monday deals that weren't properly applied to my account. I tried calling but spoke to someone who insisted he couldn't help me and straight out refused to transfer me to a supervisor. I was wondering if ...
Why 25G BYOP plan doesn’t have$15 discount
I switched my plan in November 28 by a Chinese Fido argent.She promised I can 15 dollar discount but now I still need to pay $50. Anyone know what happened?
Account name mistake by fido
I went to buy new phone from fido on boxing day. There was a huge line, took me 1 hour to reach but store denied giving me phone saying my ID do not match my account name. I didnt put my name in fido system. Its a mistake by fido associates. Give the...
Help! How to get through to customer service
On Black Friday I was offered a deal to switch services. It did not appear on my bill and would like to get this resolved. I was on hold for 2 hours yesterday and also waited for a 2 hour callback (total four hours) I did talk to customer service but...
Thankfull for Megha
I wanted to write my experience with the best agent I spoke ever her Megha, she is working from Vancouver.Megha helpd me and my wife to get back our services with Fido after I made a mistake moving to another services provider. She is a person that y...
