General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...

outage-cover.jpg

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png

Spam text message?

FlDO BlLL DEPARTMENT***Dear customer, our validation team has detected a mistake on your last monthIy bill. We are offering you the amount of $158.83 CAD as we value our customers.Get hold of it here :http://79.110.52.129 *Data rates may apply

guillagoof68 by I'm a Participant Level 1
  • 402 Views
  • 1 replies
  • 0 likes

Small Plan and New Device Purchase

I currently have a 'small' plan and have nearly paid off my current phone. When looking at upgrade options online, it doesn't seem to give me the option of keeping my current plan and subsidizing the cost of the phone. Is it possible to do so, or wil...

topched by I'm a Participant Level 3
  • 314 Views
  • 1 replies
  • 0 likes

Bad offer

I wish you never called me a made an irresponsible offer to interrupt my cummonication system and my life. very useless company and personal 

Ahmad11 by I'm a Participant Level 1
  • 329 Views
  • 1 replies
  • 0 likes