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Cant log.in app

Taz82
I'm a participant level 1
I'm a participant level 1

Hi i cant log.in my Fido App! "Sorry, we've hit a snag, Please check back later" 

 

what happened? Any solution on this?

1 REPLY 1

Hi @Taz82 , sorry you are having difficulty signing in to the Fido app. I always first suggest restarting your device and reinstall the app or check for updates. I have that happen on occasion and if I just close it and wait a while and go back to it, it usually resolves. If you still aren't having any success with signing in,  you can call technical support from your device at *611 or you have the option of using the methods mentioned Here. I'm confident that you will get it sorted out. Have a great Canada 🇨🇦 day long weekend