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Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...

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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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how can i get this offer?

hello thereI saw this offer from one of my friends. it says $35 monthly for 6 GB data and free calls free message national wide. also 1000 minutes  international phone calls.I would love to get this plan!

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SaskWei by I'm a Participant Level 2
  • 619 Views
  • 4 replies
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Resolved! Wealthsimple error

There's an offer on Fido extra for $100 deposit for wealthsimple will get you an additional $45. I did it, made my deposit, but didn't receive the $45. Any reason why?

mkmckay by I'm a Participant Level 1
  • 649 Views
  • 1 replies
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Phone Plans

I'm looking for help to understand how 2 exact phones bought the same day have to different amounts of plans.  The person at Fido that I spoke to said it's because one is financed and one is subsidized.What???Ive been a loyal customer for 18 years an...

onefnnygal by I'm a Participant Level 2
  • 431 Views
  • 2 replies
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My account app doesn't work

I've been having so many issues this year with this app. Before it would always be "something went wrong" until lastnight it logged me out and now i can't log back in to pay my bill on the website or even the app. It keeps asking to authorize my acco...

Crdillon by I'm a Participant Level 2
  • 496 Views
  • 3 replies
  • 0 likes

About fido bill

Hi there, we are using fido number from last more than 2 years, we have unlimited talk and text minutes Canada wide and also 1000 minutes international minutes which is including 8 countries, when we activated our fido number that time seller person ...

Drptl1376 by I'm a Participant Level 2
  • 372 Views
  • 3 replies
  • 0 likes