OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
can i use my current Ontario mobile phone plan when I travel to Yukon
can i use my current Ontario mobile phone plan when I travel to Yukon
Cannot send MMS via text with an unlimited MMS plan
Hello, I havent been able to send MMS via text for a week now. My plan includes unlimited MMS and also, im using iphone. TIA for your help.
Resolved! Voicemail access code reset
Hi, I don't know how to change the password for my voice mail on my phone... is there a way to reset it?
Resolved! Delay Receiving Messages And Messages Are Out of Order
Greetings,My daughter has a plan under my plan, and hers has issues recieving messages. If someone sends her multiple messages shortly after one another, the first one might come through, then all the rest do not for hours and sometimes not at all. T...
Temporarily Suspend plan for travel
I have been abroad for a month and before I go, I have contacted customer service to put my plan on hold and they have accepted it. However, when I check again, it still appeared that I still have to pay for my plan even though I haven't used any of ...
