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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Worst customer service representative
Today, I spoke to many agents regarding the credit report issue with fido. I talked to several agents and my experience with them is as follows:This is the most critical part of my experience. I had a 2 hour long conversation which was by far the wor...
Extra data roaming charged and FIDO said it's because they follow Eastern Time?!
My husband and I went to Vegas for 4 day tirp and both of us used Fido data roaming. And when I saw our bills for this month, I've found out my husband got charged for 5day use instead of 4.It was not so surprising casue I had the same issue when we ...
Brightstar Fido's Device Protection
"Hey Scammers: Ship the device back to me since you don't want to honor your agreement, because you crooks are not getting another cent out of me. " This is the email that I sent to Brightstar - Fido's Device Protection Service today. A little ...
Resolved! Paying for the wrong account
I recently bought a new phone, and sim card, along with starting a new account through fido. FOor the past 4 months i've been paying for my old account which is inactive, leaving my new account in the negative, and with no service. Will Fido reimburs...
Resolved! Call forwarding and travel to US
I'm travelling to the US for over 30 days. Fido's Roam like home is a great idea but is total robbery. So I want to purchase a US/CAN plan with Rogers for my trip, $75 with Rogers vs Fido's $240 ($12/day), If I forward my Fido number to the new Roger...
