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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23579 Views
  • 0 replies
  • 8 likes

Resolved! Vacation Service Suspension

I called Fido in early April to tell them that I was going overseas and would be shutting my phone off on April 07 and turning the phone back on when I returned to Canada on May 17.  They said that the billing period was passed and they could not do ...

Durban by I'm a participant level 1
  • 26672 Views
  • 16 replies
  • 1 likes

1 Hour Plus Hold

I recently upgraded my phone. The charge should have been an additional $15 plus HST. The statement shows $31 plus taxes. I've called and have been waiting for an hour to speak to someone. Absolutely ridiculous.  

ArslanK by I'm a participant level 1
  • 339 Views
  • 2 replies
  • 0 likes

Resolved! résiliation de mon abonnement

bonjourje suis rentré dans mon pays mais je n'arrive pas a résilier mon abonnement a distancepourriez vous m'aider svp?Merci

tsbihi by I'm a participant level 1
  • 542 Views
  • 1 replies
  • 0 likes

refer a friend

Beware everybody. Fido doesnt give full refer a friend credit as it happened to me they gave partial credit into my account. They didnt fulfill their promise as they always advertise that they give full 1 month credit in refer a friend. Think 100 tim...

jaya3690 by I'm a participant level 2
  • 297 Views
  • 1 replies
  • 0 likes