Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Final bill refund
I change my plan from Fido. And I got a negative balance. However, I make a mistake and pay another bill, thus my negative balance doubled. I wonder if the refund includes my newest payment?
Visual Voicemail not getting delivered to iPhone
Everytime someone leaves a voicemail, it either takes weeks, or me manually calling into my phones VM to get the voicemail to show up in the Visual Voicemail tab, or to get any notifcation at all that I have voicemail.This has been an ongoing issue f...
Pat
Why do you not have a log out button on your app?
Resolved! Voicemail input key
I come seeking if there is a button to press to know what time and day the voicemail was left at?or a number it came from? so I know who left what voicemail.. 'hey call me back, ' is just nothing?? Does Fido have this feature? I pressed 1-4 and then...
Credit score enquire hit my credit score bad
I have had Fido account before when I was in school and switched to other service provider later. Now, one month back I registered again with Fido for a new line. I have set up an automatic authorized payment from my credit card. When I joined, the i...
