General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Loyalty Client

I've been a client for over 15 years and recently I've been getting really bad service. I'm currently on the phone and I've been waiting for over 30min right now for a change on my account that was charged by mistake. The customer service representat...

Cvc2075 by I'm a Participant Level 1
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  • 1 replies
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FIDO is FRUSTRATING ME!

I purchased a fido number to use for a period of one month. The store attendant informed me that for an extra fee i will be able to make unlimited international calls. imagine my surprise that after 2 months (i month after i asked for a cancellation)...

gho5 by I'm a Participant Level 1
  • 205 Views
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WEBSMS

HI All, Can someone else check to see that websms.fido.page.ca/2way/ is still working? Do support people read these posts? Who owns the site please....does anyone know? Cooskville

cooksville by I'm a Participant Level 1
  • 192 Views
  • 1 replies
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How to add new account number to old email address?

Hi, I have got an account already in fido and it has been registered with my email address. I have canceled the mobile account before 2 years. Now, I have got a different account number with a new plan. But, when I try to register to my account using...