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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24086 Views
  • 0 replies
  • 8 likes

Resolved! Final bill refund

I change my plan from Fido. And I got a negative balance. However, I make a mistake and pay another bill, thus my negative balance doubled. I wonder if the refund includes my newest payment?

wjw by I'm a participant level 1
  • 5792 Views
  • 7 replies
  • 0 likes

Visual Voicemail not getting delivered to iPhone

Everytime someone leaves a voicemail, it either takes weeks, or me manually calling into my phones VM to get the voicemail to show up in the Visual Voicemail tab, or to get any notifcation at all that I have voicemail.This has been an ongoing issue f...

nabeelr by I'm a participant level 2
  • 1758 Views
  • 4 replies
  • 0 likes

Pat

Why do you not have a log out button on your app?

7077 by I'm a participant level 1
  • 773 Views
  • 1 replies
  • 0 likes

Resolved! Voicemail input key

I come seeking if there is a button to press to know what time and day the voicemail was left at?or a number it came from? so I know who left what voicemail.. 'hey call me back, '  is just nothing?? Does Fido have this feature? I pressed 1-4 and then...

Bliss20 by I'm a participant level 1
  • 958 Views
  • 1 replies
  • 0 likes