General Support
Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24281 Views
  • 0 replies
  • 8 likes

Resolved! Ring Delay

Is there a way to increase the ring-time before it goes to voicemail . Thanks 

Post by I'm a participant level 3
  • 11248 Views
  • 12 replies
  • 0 likes

Minutes explained

What is the difference- one plan offers "Unlimited Canada-Wide minutes" and another offers "Unlimited minutes". please explain. Thanks. 

RZ44 by I'm a participant level 1
  • 1602 Views
  • 2 replies
  • 0 likes

Regarding fraud calls

HiiI am getting calls again and again that myphone will shut down or my services will be suspended. However I paid  my bill on time. Why is that?

Kau3 by I'm a participant level 1
  • 731 Views
  • 1 replies
  • 0 likes

Fraud HELP URGENT

Hi there, hope everyone is having a good day!  Unfortunately, I have fallen victim to fraud on my account. Over 12 days ago, I logged into my Fido My Account and noticed that there was another line on my account.  At this point there was only little ...

missfranny by I'm a participant level 1
  • 1144 Views
  • 2 replies
  • 0 likes