OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here. For a list of 2022 winners...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How to add GPS tracker watches to my plan
I have 2 GPS tracker watches for my children. Both need SIM cards to work and are capable of 2 way calls to both mine and my husband's cell phones. These watches are mainly used for safety and on the rare occasion to check in with us/our children. ...
Unable to swap from physical sim to esim
Hi,I have a data only plan with a physical sim and wanting to switch it to esim. The plan still has a contract and has a tablet attached to it. I went to a Fido store as well as spoke with customer service on the phone, no one was able to do it for m...
Resolved! Data overage account holder approval
How is Fido adhering to the updated Wireless Code regarding data overage? I don't believe Fido has traditional Family or Shared plans. How will Fido obtain my approval for any data overage on my son's mobile line? I am the main wireless account ho...
Thank you, Jean Fritz!
Great tech support thanks to Jean Fritz. Very professional service!
Wifi calling and Volte not working on samsung note 10 plus
Hi there I have an unlocked Samsung Galaxy Note 10 Plus Indian version and both Volte and wifi calling are not working on my device, for wifi calling an error comes says your device is not supported. How can I activate both of these? I have a postpai...
