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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
CFT charge
Fido charges a fee for forwarding my phone (unanswered) calls. I have a Canada-wide calling plan and my forwarded number was a local number. I also have a voicemail (calls get forwarded to voicemail if unanswered) Is this one way to make more money f...
Billing and Unable to Reach Customer Care
Hello I am trying to contact Fido through email. Having cleared all mobile dues, I requested on 6th April, 2023 itself to deactivate my number which was in roaming only for few hours.Despite repeated request of deactivation, whopping bills are comi...
Resolved! Unable to remove one data top-up
What's the meaning of one time data top-up. I added 3 gb data and how can I remove it immediately as I haven't used it yet. Is there any solution to cancel one time data top-up without being charged?.
Resolved! Hello, this is FIDO Chinese voice department
I keep get a phone call from FIDO saying: Hello, this is FIDO Chinese voice department. Then a Long Chinese voice message. If Fido wants to send me a message, they should have send message in English. I don't understand what the message means. This i...
Unethical roaming charges
Traveling on Canada and USA westcoast time zone. Welcomed across the border by a text from FIDO saying use your data roaming just as if you are at home for $12 a day. Great i think, knowing i will have $24 additional charge on my bill as i only use m...
