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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Terrible customer service
Worst customer service I've ever experienced in my life. And I am not a teenager. I want to know how to send a bill to Fido for the eight hours. I've spent on the phone with their inadequate representatives. Today I'm calling the CRTC on them because...
Resolved! michaelcarter@shaw.ca
Travelling to France and England and what do I have to do to be able to use my phone and for internetmichaelcarter@shaw.ca
Resolved! Pausing my account online
Hi is there any way to pause my account online. I read somewhere that it needs to be done by a representative however I do not want to call as I am not longer in the country. Is there any way to get to a representative online, I looked around and cou...
<phonenumber>@fido.ca Email to Text no longer working?
I used to be able to send a text message to my phone by sending an email to <phonenumber>@fido.ca, but since July 1, it looks like this is no longer working. Has the Fido Email to Text service been shutoff? Is there a replacement?
Resolved! PRE-AUTHORIZED
Hello, ok so my plan is automatically credited to my credit card. But before the payment date (they charge it in my cc July 2 or after) I paid my bill July 1st manually using my debit card. It shows zero balance but in pre-authorized card shows pendi...
