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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24126 Views
  • 0 replies
  • 8 likes

PHONE BILL ISSUE

I got a letter from TSI - debt collection agency regarding a Fido account. The account number written in the letter isn't even mine. They are saying I owe a huge sum to Fido at that account. I only have one account from starting which I'm currently u...

Wrong Phone number in my account

So I have logged on my account seeing that my phone number and accounts amount of data has changed and I realized that the phone number on my account was my brother's and not mine.

Jerry25 by I'm a participant level 1
  • 846 Views
  • 1 replies
  • 0 likes

Resolved! Fido bill

I cancel my fido i pay last month 46$ still they give me fido bill this month y?

Alvin0109 by I'm a participant level 1
  • 866 Views
  • 1 replies
  • 0 likes

Resolved! Fraud

I received a letter from Met Credit.com a month ago. Fido filed me a case because of the balance that I didn’t pay since this is not my account. I have only use one account since I arrived here in Canada. How come this was happened? My credit score w...

BJ17 by I'm a participant level 2
  • 5331 Views
  • 6 replies
  • 0 likes

Resolved! phone plans for vacation

I'm surprised that there is not a FAQ section to explain how you can use your data plans while on vacation.  I'm travelling to Ireland and Europe for two weeks.  Is the only option to pay $12 /day ?

chris4 by I'm a visitor
  • 2177 Views
  • 2 replies
  • 0 likes