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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! Messaging errors

Good morning,  not sure if this will apply to everyone getting errors when sending texts.  I was messaging back and forth with a friend yesterday and for no reason I could think of I got an error 2 saying message not sent. Try again. Message wouldn't...

Suspicious email sent or text from Fido

Hello..I just received a texted from someone saying it's Fido.Telling me I get a 50.00 gift because I was a valuable customer and because of covid. I know it could be a scam...has anyone else received these texts?

Olivia14 by I'm a Participant Level 1
  • 375 Views
  • 1 replies
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Long distance calls over charges

Hello,I have started using fido service before 3 months. Since starting from 1st day i am getting problems with my bill. First i was charge for 114 dollar saying that's first time charge when you get the connection but i was aware about it when i too...

Roy1414 by I'm a Participant Level 1
  • 358 Views
  • 1 replies
  • 0 likes

Fido refer a friend. U have to b lucky to get credit

I followed all the step to get refer a friend credit and received confirmation email too from fido but it has been 5 months and still didnt get it.Contact via phone and chat but total waste time. For me it is kind of scam or u jave to b luck to get t...

Shiraz3 by I'm a Participant Level 2
  • 259 Views
  • 1 replies
  • 0 likes