Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I did not get a confirmationemail after a change to my plan
I called customer service today and made a change to my plan.I did not get a confirmation email, but the agent said it was sent. He might have made an error in the email address.Please send the confirmation email. Thank youA. McD.
Poor customer service
I have been fido customer for 3 years. I am being charged $70 for 40GB internet and my friends are getting 50GB for only $40. And guess what, they are customer with fido since 4 months. I can never suggest anyone to use fido. Since it's not even taki...
Unable to group text after switching to fido
Recently switched to fido from koodo and now i am unable to set up group texting, what is the fido messaging centre number under the sms settings?
Resolved! Long distance calls rate?
Hello folks! I have a Fido plan for 20GB per month, but do not have an add on for long distance calls. I made a 7 SECOND call to the UAE last month, and have been charged 5 CAD in this regard, for a call length of 2 mins. I want to understand the cha...
Resolved! Long distance rate
How much is the per minute rate on calls to the Philippines
