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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
bad customer experience with Fido Internet
Hi Fido,I am very disappointed about the customer experience that I have received since I joined Koodo on November 22, 2022.Your representatives repeatedly made the same mistakes one after another. Originally, on November 22, 2022 I agreed to subscri...
Resolved! Please help me in closing Mobile Connection
hi, I m a FIDO customer since 2021. Due to the health emergency of my family, I had travelled back to my country on Nov 2022. As of now, 16-Jan-2023, Im not looking to return back as my family still needs my attention back in my home. Im holding a F...
Complain
I want to complain about the store located in cote sanit luc shopping center. I tried to refere my spouse for a new fido, but the fido man said it is reasonable to provide a 2nd line on your acoount, we offer 5$ reducing in each of your bill, (I ask...
Resolved! Voicemail prompts not working
I've tried everything reading here and yes it says I have voicemail on my account and it refuses to let me set it up. Please help I'm getting super annoyed
Resolved! File a complaint
Hello, I'd like to file a complaint to Fido throuth online or email.I tried to find the ways online, but it seems no way.Does anyone knows it? Thanks,
