OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Complaint
Hi I came here to report a really bad incident which happened with me today. It was regarding the call which I made to the fido customer care centre . This agent which I talked to. So, I talked to her and told her that during the past week I talked ...
Unable to make calls today December 5th. Is there a outage?
Hi There,I am unable to make any calls on Fido tody December 5th, 2021. Is there a outage?When is the issue expected to get fixed?
Bad cell reception in port coquitlam (BC) area
Hi, our cell phone reception in our area and also parts of coquitlam is just absolutely terrible. I have tried resetting the network on my phone, still the same issues. It's a fido phone (iphone XR from 2 years ago). And what's weird is that when I ...
Home phone is not working December 5, 2021
My home phone is not working is. Today's date is December 5, 2021.I can not send nor receive calls.There is a tone. When I dial a number I get a busy signal, If someone calls me the phone automatically disconnects from the caller.Today is Sunday and ...
Offers labeled as "EXCLUSIVE FOR YOU" don't seem to be exclusive
Hello: I'm in the market for a new phone, and as my two year agreement (with Fido) is nearly up, am looking at options on Fido as well. From within My Account (online), once logged in of course, there are a number of phones given the label "EXCLUSIVE...
