General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23575 Views
  • 0 replies
  • 8 likes

Resolved! New Samsung S20 - charger not provided

Hello all, If you could PM in regards to my new phone purchase that would be great. I did not recieve a wall charger with the purchase of my new Samsung S20 phone, just a wire. Thanks,STEBOC02

STEBOC02 by I'm a participant level 2
  • 1390 Views
  • 5 replies
  • 0 likes

Pay

Hello, we are from Ukraine and recently bought a Fido SIM card with a tariff of 60 dollars, and now it came from a hang-up that we need to pay 210 dollars, why is it so much (there are two of us)  

Sasha9991 by I'm a participant level 1
  • 497 Views
  • 2 replies
  • 0 likes

text messaging

I have always been able to receive all texts messages and not require data or wifi connection.A few days ago this changed and now I have to be on data or wifi to receive text messages from other androids.How do I fix this?

BSutherland by I'm a participant level 1
  • 263 Views
  • 1 replies
  • 0 likes

Resolved! $15 Discount

Hi, I have an issue regarding a promotion not being applied to my monthly bill. I have 2 lines and each costs $35/month. When I made the changes to my account online on November 2022, it says that if I complete the transaction, a $15 discount will be...

NPR by I'm a participant level 3
  • 979 Views
  • 3 replies
  • 0 likes

Special greeting - voicemail

How do I switch between my normal greeting and special greeting? Also, is there a way to get back and old recording i accidentally deleted? Thanks!

icebeh by I'm a participant level 1
  • 4707 Views
  • 6 replies
  • 1 likes