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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Long Distance Charges Dispute
I have been with FIDO for more than 2 years now and have been referring all my friends. Recently, I referred two of my friends. I have been a very happy FIDO customer UNTIL FIDO charged me for international calls.FIDO gave me 1000 international minut...
multiple credit checks for single phone number
Hi, there have been multiple credit checks on my credit since i got only 1 fido number. i need to escalate it and need email of that department. its not my fault and i shouldnt. i have tried chat and call both of them transfering me multiple time and...
Resolved! Is there anyway to get rid of the 30 days limitation online?
Hello. I am considering to update my device to iPhone X but when I tried to update the sentence "We're sorry, but we were unable to process your device upgrade because your account's billing address was updated within the past 30 days." came out. I h...
Resolved! What is Fido voicemail number?
I have unlocked phone from Bell. Bell's direct voice mail number is stored on speed dial. Does anyone know how to replace it with Fido voicemail number???? Your information is appreciated ***Edited to add labels***
I cannot make a payment via app or online because both do not work...
How am I supposed to pay a bill when both the app and the website do not allow me to pay for my bill... I have tried clearing my cache and all the other suggested changes to fix this problem, I cannot pay any other way and I don't understand why I st...
