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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Over billing
Got a bill of $384 this month, said used more international minutes but I didn't use that much as I have 1500 free minutes available with me, totally disappointing
Resolved! Fido data scam scheme
Every few months (1-3 times a year) I supposedly go over my data limit of 6GB. It usually plays like this, one day all of a sudden I would go from my usual usage of 50-200MB/day to a 990MB in 1 day! First of all, I know I did not use that amount!...
$10 Talk and Text price increase to $12
When I received the monthly reminder to refill my plan on my phone this morning, it reported that the plan costs $12 instead of the normal $10. There is no information anywhere online about a price hike being made, and I never received a message info...
Resolved! Charged for Fido Roaming due to outgoing SMS that I can't find
In my last bill, my phone was charged with Fido Roam. I checked the bill and there was no mention of me roaming on either the Data or the call logs. When I contacted Fido support, they mentioned that it was due to me sending SMS while in Japan. They ...
Strange message from Fido number 89001
Hello, I just got strange message from Fido number saing that I made a calls to US and my incurred charge is $93.5. Talked to CS on the chat and second time via phone and they said that they don't see any phone calls made by me to any numbers from US...
