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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unexpected Long Distance Call Charge
Hello, I received an unexpected long-distance bill of $503 the first time. After receiving the bill feeling shocked, I learned that Fido does not send reminders for bills like this, also unlike other providers where there would provide free calls esp...
Thanks for the awsome many years of services Fido!
As a customer who's been with Fido before they got bought out by Roger's, I gotta say Fido hands down gives their loyal customers the best services out of any of the other carriers. So good that I switched to Freedom Mobile because they never offered...
Not receiving the promised price for plan
I switched to fido at the end of February, and I was promised a $35 + 20GB plan. I have been contacting fido chat every month since then, because every month the bill was wrong, and I got charged $50.00 dollar. Attached is the most recent conversatio...
Resolved! Detailed call history
Hi I'm looking for a list of calls I made from my phone from January 24 to January 27 2016, is that possible?
Refer a Friend incident
December 27, 2022, my friend referred me and I signed up for a new mobile plan with Fido. After that , I gave my referral code to another friend of mine to become a Fido customer. I took the steps the Fido agent advised me and signed up to be eligibl...
