OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Announcement: From time to time, we review and make...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
due to high usage, fido has pause my 1hr use and switch to in-plan data
I was using the 1hr 'unlimited' data to download apps when I reach 45g fido popped up this message and shut my session.I do believe fido said it is unlimited and I can use it to do whatever I want right? Isn't that a lie?
Resolved! switching/upgrading plans
if i upgrade my plan but decide tto change my mind the next month, will i be able to go back to my old plan? I have my own phone, by the way. so im not financing from fido - can someone please help me out? would really appreciate it thanks!
eSims availability
I want to move to eSim for my Pixel 7. Chatted with the customer service about it and they said I need to go to physical store to get it done.I have been to 3 physical store and none of them had eSim QR code available. Went to try my luck at Costco a...
Formal Complaint
Hi, Does any one how to make a formal complaint? Any email address or phone number?
Resolved! Fido has checked my credit score without authorization
There is a hard inquiry in my credit account from Fido solution! Fido has checked my credit score without authorization. It has been around 2 months that I have been struggling with customer service! They promised that it would be removed from my cre...
