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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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THIRD PARTY AND OTHER FIDO CHARGES

I am charged $99.60 as Third party and other Chargers in bill . We never do any purchase .I have no idea how come it charged. I am with Fido 18 years . Fido should take it seriously . I call Fido and they say contact bango. How come some third party ...

AD65 by I'm a Participant Level 1
  • 410 Views
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Resolved! My 3GB data only plan is removed by fido?

I had a 3GB data only plan for few years now.  I received an account change confirmation email from fido stating that the original 3GB plan is removed and a "250MB data & text" plan is added.   Anyone has the same expereince ?  I never contact fido t...

ivanho by I'm a Participant Level 1
  • 498 Views
  • 1 replies
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Charged me for activation fees and long distance calls

So far i have invested 23 hrs combined waiting and talking to their agents including supervisors of fido to resolve. Finally found the if we have recording of how they treat and what they say about out plan we can go to CRTC and file a comlaint. i ha...

Anmolparmar by I'm a Participant Level 3
  • 522 Views
  • 3 replies
  • 0 likes

confirmation email

I upgraded both of my phones and had new plans made, and i only recieved a "congratulations" email for my new phone on only one of the numbers on my account, just curious if both phones got upgraded or just the one i got the email for. thanks!

bretm by I'm a Participant Level 2
  • 381 Views
  • 1 replies
  • 0 likes

winback call

I have requested a call back from the Fido Winback team couple days ago.  And i have yet to receive a call back  from them and it is impossible to reach them.  Is there a direct number that i can call to reach out ? Its been couple days already ...

cynthiac120 by I'm a Participant Level 1
  • 214 Views
  • 1 replies
  • 0 likes