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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23680 Views
  • 0 replies
  • 8 likes

Resolved! Someone please explain

Why does my profile says "Im helpful level 1" ? I have seen other profiles saying "Im a controbutor level 1" or level 2  what makes me helpful instead of a contributor and why the level numbers? 

Bill payment error

I paid my bill last friday march 31 using my fido app i received an error and check my bank account it already deducted but still no confirmation. i don't want to pay again. can somebody help me with this. i've been paying my bills using fido app for...

Flask_0923 by I'm a participant level 1
  • 288 Views
  • 1 replies
  • 0 likes

Resolved! win back call

A few weeks ago I got contacted by the Winback team, but had to stopped the conversation pretty close to closing on a great deal of Data and told the person that called me to leave a note and call me the next day. I was at work and couldn't keep talk...

niknick31 by I'm a participant level 1
  • 1188 Views
  • 2 replies
  • 0 likes

Plan for Ukrainian

Hi. I am Ukrainian. Programme CUAET. I came to Canada this Monday. In aeroport Fido's employees gave me the simcard and told me that I have to pay every month 45 dollars for 30GB. It's only for Ukrainians. But today I received email about bill for 11...

VIKTORHOSHII by I'm a participant level 1
  • 883 Views
  • 1 replies
  • 0 likes