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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24430 Views
  • 0 replies
  • 8 likes

scammed by Guildford Fido store in Surrey, BC

On Nov 25th, I purchased the black friday deal, 50GB for $39/month on this Fido website. Since I am doing the autopayment, it is $34/month. On Nov 26th, I visitied to the Guildford Fido store to pick up my SIM card.  I told them that I already added ...

Anajae by I'm a participant level 1
  • 989 Views
  • 1 replies
  • 1 likes

New Activation from Black Friday issue

I went to my local Fido store to take advantage of the Black friday plans that were being offered. During the sign up, I had to contact the validation office to unlock my termporary locked account. Afterwards, the representative was able to complete ...

Account not working

For some reason, every time I log in to my account, either on my phone or on my laptop, it shows empty. I can't see anything about my account other than the information at the bottom. The app just says something went wrong. I have tried deleting the ...

Hibomhassan by I'm a participant level 2
  • 1041 Views
  • 2 replies
  • 0 likes