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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido winback team lies on face
Recently I moved from Fido to another company as they were providing a contract buyout plan after moving I received a call from the winback team and offer that they will waive my device's contract remaining balance. So I moved back but it was just a ...
Scam
 I can't even breathe because of how pissed off I am. I have been a Fido customer for maybe three years now and Every. Single. Time. I come to Mexico I have the same freaking problem. I get charged insane amounts for Roaming. Year one I accepted it b...
the wrong message from 89001,
Received message from 89001 "Hi, it’s Fido! As of 11:59pm ET yesterday, you have incurred $67 of long-distance charges for calls to the United States, for the mobile number 416-827-8858." I never make any long distance call? try to cal number 1888048...
Resolved! Fido keeps billing even though i left the country and removed the sim
I have a fido plan of $42 a month. I recently left Canada, and replaced my Fido sim with one from my home country. However, I just found out that I was charged $133 for last month and this months fee. Why am I still being billed if I didnt use the se...
Complaints with live chat specialists
Hi, I was wondering if there is a place to voice my concerns/complaints to fido with a live chat specialist. I was given wrong information by the specialist and when I attempted to request a supervisor, the specialist did not allow me to speak with o...
