Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Reverting a Plan Changes. Why isn't this a thing?
I need to rant and hope for some guidance. I've now seen that this is a fairly common mistake many people have made. Myself now included.When you make changes on a phone plan online, Fido does NOT display the entirety of the changes being made and it...
Resolved! Porting back to Fido
On Nov 1st, I ported to Rogers from Fido. Is it possible to port back to Fido or do I need to wait a min number of days before I'm allowed back to Fido?Thanks
About loyalty offers
I came to know recently that Fido offers loyalty offers for their customers. I want to know how are these loyalty plans.
Is fido customer service closed today
Is fido customer service closed today?I have been unable to contact customer services through live chat or 611
Data plan won't work on new plan
Hello, I have been with Fido for a year now. I had some issues with my phone picking up towers from the USA where I live, (Canadian resident) luckily this year they put new towers in so no more roaming problems. I was overcharge 444.00$ and because I...
