OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Announcement: From time to time, we review and make...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Cusomer service is absolutly terrible
They have no idea whattheir own sales are, I have wasited hours today dealing with sperson after person that has no idea what they are doing and they still managed to **bleep** up my order.
Live Chat not working
I tried to contact fido for an account suspension through LiveChat, but it keeps telling me "We’re really sorry we can’t assist you, something went wrong. Let’s go get you a Live Chat agent.". And contact Fido at Ontario time at 2pm, so it supposed t...
FIDO has terrible customer service
FIDO has terrible customer service. Yesterday I called this number 1-888-481-3436 I hold the phone for 1h 50 mins, no one come to the phone. I go on live chat, I was told to wait for specialist to come but no one come. Now I want to cancel the servic...
Fido Phone Exchange: Unresolved Issues
I purchased a new Fido phone online last week as a way of upgrading my device. After receiving the phone, I decided that I would like to exchange it for a different device. I checked online to see how I can exchange the device but there was hardly an...
No customer service at all
No internet service and not able to contract customer service. Disaster!
